Privacy Policy

Effective Date: October 30, 2024

Introduction

Tourlink Walkie Talkie is operated and provided by Jzonetech Co. ("Jzonetech", "we", "our", or "us"). The primary purpose of this application is to provide real-time voice communication between users over the Internet.

Please read this Privacy Policy carefully before using our products or services. By accessing or using the application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

We highly value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we store it, and the measures we take to protect it.

1. Information We Collect and How We Use It

Account Registration

When you create a Tourlink Walkie Talkie account, you are required to provide your email address so that we can create and manage your account and provide related services.

Device Identifier

During registration and sign-in, we collect your device's unique Serial Number (SN) to associate your device with your account.

If you submit a complaint or request support through the application, we may also use your device's Serial Number (SN) to verify your identity and access our support platform.

Microphone Permission

To provide Push-to-Talk voice communication, the application requires access to your device's microphone. The microphone is only used while you are actively using the walkie-talkie feature. If you deny or revoke this permission, voice communication will not be available.

Media Access Permission

The application requests permission to access media files solely for playing locally stored voice history. Audio files remain on your device and are never uploaded to our servers. If this permission is denied, the voice history playback feature will not be available.

Motion Sensor Permission

To support gesture-based Push-to-Talk activation, the application requests access to motion sensor data. If this permission is denied, gesture activation will not be available.

Location Information

When you use location-related features, the application requests access to your device's location in order to display your current position. If location permission is denied, these features will not be available.

Voice Data

While using the walkie-talkie service, your voice data is processed temporarily to provide real-time voice communication. We do not use your voice data for any purpose other than providing this service.

The application may also store a limited amount of voice recordings locally on your device to support voice history playback. You may delete these recordings at any time from your device.

Diagnostic Information

If the application encounters an internal error, we may collect diagnostic information including your device's IP address, device model, operating system version, application configuration, and the date and time of the error. This information is used solely to improve application quality, reliability, and performance.

Information Collected by Third-Party Services

1. iFLYTEK Speech Recognition SDK

Purpose: Online speech-to-text recognition.

Information Collected: IP address, Android ID (Android devices), China Mobile UAID (Android only), OAID (Android only), UUID (iOS only), and MAC address (Linux devices only).

Purpose of Collection:

Privacy Policy: https://www.xfyun.cn/doc/total_sdk_privacy/online_iat_privacy.html

2. Umeng Analytics SDK

Purpose: Application analytics and performance monitoring.

Information Collected: Device identifiers (such as IMEI, MAC Address, Android ID, OAID, IDFA, OpenUDID, GUID, IP Address, ICCID, IMSI), approximate location (optional), and installed application list (only when uninstall analysis is enabled).

Purpose of Collection:

Privacy Policy: https://www.umeng.com/page/policy

Email Notifications

We may send service-related emails to the email address associated with your account, including account verification, security notifications, password reset instructions, customer surveys, and information about products, services, or promotional activities that may interest you. You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in those emails.

2. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

We maintain internal security policies, employee training programs, and incident response procedures to safeguard your information.

If a security incident involving your personal information occurs, we will notify you as required by applicable laws and take appropriate remedial measures.

Although we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

3. Data Storage

Storage Location

Your personal information may be stored and processed on servers operated by Jzonetech or its authorized service providers. Where required by applicable law, appropriate safeguards will be implemented before transferring personal information across borders.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your account is deleted or the information is no longer required, we will securely delete or anonymize your personal information unless a longer retention period is required by applicable law.

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Where required by applicable law, we will notify you before material changes become effective.

5. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us at:

Email: service@jzonetech.cn